Payment Gateway

Payment Gateway Policy

This Payment Gateway Policy outlines the guidelines and procedures governing online transactions through ELECTROFUTURE APPLIANCES SERVICE PRIVATE LIMITED payment gateway. It is designed to ensure transparency, security, and compliance with relevant regulations.

1. Acceptable Payment Methods

We accept the following payment methods through our payment gateway:
Credit/Debit Cards
Digital Wallets
Bank Transfers

2. Security Measures

Secure Transactions
All transactions processed through our payment gateway are encrypted using industry-standard Secure Socket Layer (SSL) technology to protect sensitive information.

Payment Card Industry Data Security Standard (PCI DSS) Compliance
We adhere to PCI DSS standards to safeguard cardholder data. Our systems are regularly audited and updated to maintain compliance.

Two-Factor Authentication (2FA)
For enhanced security, we implement two-factor authentication for certain transactions. Users may be required to verify their identity through a secondary method.

3. Data Privacy

Collection of Personal Information
We collect and store only essential customer information required for transaction processing. The data collected is handled in accordance with our Privacy Policy.

Data Encryption
All customer data, including personal information and payment details, is encrypted to prevent unauthorized access.

4. Refund and Cancellation Policy

Refund and cancellation policies are clearly communicated to customers before completing a transaction. Customers are encouraged to review and understand these policies prior to making a purchase.

5. Transaction Limits and Monitoring

To prevent fraud and ensure the security of transactions, we may impose transaction limits. Unusual or suspicious transactions may trigger additional scrutiny and verification procedures.

6. Currency and Pricing

All transactions are processed in the currency specified at the time of purchase. Prices are clearly displayed, and any additional fees are communicated transparently.

7. Dispute Resolution

In the event of a dispute or discrepancy, customers are encouraged to contact our customer support team promptly. We are committed to resolving issues in a fair and timely manner.

8. Changes to the Payment Gateway Policy

We reserve the right to update or modify this Payment Gateway Policy at any time. Users will be notified of any changes, and the updated policy will be made available on our website.

9. Contact Information

For any inquiries or concerns regarding our Payment Gateway Policy, please contact:

Helpline: 1800120250250